![]() That’s not a training glitch, that’s people at Amazon not having any clue about the DRM policy and that’s a problem.” I pushed a little bit harder, perhaps a little too hard, and said, “I spoke with three customer service representatives before you, and every one of them gave me the wrong information. ![]() So why doesn’t Amazon have a publicly stated policy on this already, a year and a half after the first Kindle hit the market? Why, because they’re a mom-and-pop shop with mostly friends and family manning the phones, we imagine. Dan adds, “According to the customer rep, there is a project to try to get that information available to the customer but it’s not yet available.”.(We don’t know how that affects things like bookmarks or notes.) Releasing new licenses requires that all of your current device licenses be removed, so you’ll have to start over and re-download them to all devices again.There’s no way to find out this limit prior to buying the book.The following is from an email Dan received from Amazon’s customer support: “Publishers choose whether they apply DRM to their content and thus determine how many copies of each title can be downloaded to different Kindle devices at the same time.” Then there are the “other” cases, where a publisher sets the number of simultaneous devices to a lower limit.But you can ask and they’ll probably oblige. According to Dan’s recap of the conversation, Amazon promises nothing. If you need to download it to more devices than that, you can request that Amazon release additional licenses for the book. In most cases, you can download the book to 6 devices.You can download a book an unlimited number of times. ![]() Follow ups ownership publishers limitations AMAZON screwed hidden books kindle e-books drm fine print restrictions digital rights management ebooksĭan, the Kindle owner who last week found that some of the books he’d purchased were no longer available to download due to unspecified limitations set by the publisher, spoke to more Amazon reps on Sunday.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |